This is a collection of some of the better articles we've written over the years for friends and for the web site. Due to contract restrictions, we are understandably unable to include anything paid for by our clients.

If there's an additional topic you'd like to see, please email us.

Feel free to print out any of these articles and share them with others (please insure the credit line remains intact).

• Airbags Greatly Increase Your Odds
• Are You Listening?
• Are Your ABS Brakes Going to Help You?
• Buyer Motivations
• Discounting Doesn't Make You Money
• It's All Customer Satisfaction
• Working with the Well-Informed Client